Shipping, Returns & Payment
Now serving Edmonton and the Capital Region. Canada-wide shipping is coming soon.
Where We Deliver
Peptide Authority currently serves Edmonton and the Capital Region, including St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Beaumont and Fort Saskatchewan. Canada-wide shipping is coming soon — join the waitlist to be notified when your province opens.
Delivery Times
Orders with confirmed payment before 2:00 PM Mountain Time (Monday–Friday, excluding statutory holidays) are dispatched the same business day, and most Capital Region addresses receive them the next business day. You'll receive a tracking number by email.
Delivery Rates
Flat rate: $[XX] CAD. Free delivery on orders over $[XXX] CAD.
Packaging
Vials are sealed, padded and shipped in plain, unbranded packaging. We recommend refrigerating or freezing lyophilized peptides on arrival.
Returns & Refunds
For quality and safety reasons, opened or unsealed products cannot be returned. If your order arrives damaged, incorrect or incomplete, email info@peptideauthority.ca within 7 days of delivery with your order number and photos, and we'll replace it or issue a refund.
Payment Methods
We accept Interac e-Transfer. Payment instructions are emailed after checkout, and orders ship once payment is received. No subscriptions or recurring charges.