Privacy Policy

How we collect, use and protect your personal information.

Last updated: October 20, 2026

Peptide Authority ("Peptide Authority", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect through peptideauthority.ca (the "Site"), how we use and protect it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), as applicable.

1. Who We Are

Peptide Authority is based in Edmonton, Alberta, Canada. You can reach our privacy contact at info@peptideauthority.ca.

2. Information We Collect

Information you give us

  • Contact form and waitlist: your name, email address, city, province, the subject you choose, your message, and whether you consented to receive launch emails.
  • Orders (once our shop is live): your name, shipping address, email address, phone number (if provided), the products you order, and confirmation of your payment. We do not collect or store credit card numbers.
  • Emails you send us: the content of your email and your contact details.

Information collected automatically

  • Technical information: such as your IP address, browser type, device type and the pages you visit, collected by our hosting provider and website software for security and to keep the Site working.
  • Cookies and local storage: small files or settings stored in your browser. For example, we store a setting in your browser to remember that you confirmed you are 18 or older, so you are not asked on every page. If we use analytics tools to understand how the Site is used, they may also set cookies.

3. How We Use Your Information

  • To reply to your questions and supplier submissions.
  • To add you to our waitlist and, only if you gave consent, to email you when we launch in your area.
  • To process, ship and support orders once our shop is live.
  • To keep the Site secure, prevent fraud and fix problems.
  • To understand how the Site is used so we can improve it.
  • To meet our legal obligations.

We do not sell, rent or trade your personal information.

4. Consent and Email Marketing

By submitting a form on the Site, you consent to us using the information you provide for the purpose described when you submit it. We send launch and marketing emails only to people who have given express consent, as required by Canada's Anti-Spam Legislation (CASL). Every marketing email includes a way to unsubscribe, and you can withdraw your consent at any time by emailing us.

5. Who We Share Information With

We share personal information only when needed, with:

  • Service providers who help us run the Site and our business, such as our website host, email provider and, once our shop is live, shipping carriers like Canada Post. They may only use your information to provide services to us.
  • Authorities when required by law, or to protect our rights, our customers or the public.

Some of our service providers may store or process information outside Canada, including in the United States. When this happens, your information may be subject to the laws of that country, including lawful access by its authorities.

6. How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, or as required by law (for example, tax and accounting records). When it is no longer needed, we delete it or make it anonymous.

7. How We Protect Information

We use reasonable physical, technical and administrative safeguards to protect personal information, including encrypted (HTTPS) connections to the Site and restricted access to the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it (subject to legal or contractual limits). To make a request, email info@peptideauthority.ca. We may need to confirm your identity before responding.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or, in Alberta, the Office of the Information and Privacy Commissioner of Alberta.

9. Age Requirement

The Site is intended for adults. You must be 18 years of age or older to use the Site or submit information. We do not knowingly collect personal information from anyone under 18.

10. Links to Other Websites

The Site may link to websites we do not control. This Privacy Policy does not apply to them, and we encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be posted on this page.

12. Contact Us

Questions about this Privacy Policy or your personal information: info@peptideauthority.ca, Peptide Authority, Edmonton, Alberta, Canada.